Wildix faced a partial outage on PBXs without "Static IP" feature enabled. The affected regions are: Frankfurt, Milan, London and Paris. Part of the PBXs deployed in aforementioned zones, after changing IPs over the weekend, Sep 14-15, got partial disruption of service.

The geolocation of the new subnet ranges was not yet fully delivered to all databases and services and matched to Canada so it resulted in interruptions in calls through provider trunks and PBX accessibility from networks closed by firewalls with Geo-restricted rules enabled.

We will perform scheduled maintenance on the Authorization service on Thursday, 2024-09-12, 5:00 - 5:30 AM UTC. During this time some services might be temporarily unavailable.

We will perform scheduled maintenance on the Text-to-Speech service on Wednesday, 2024-09-11, 5:00 - 5:20 AM UTC. During this time some services might be temporarily unavailable.

We will be performing scheduled maintenance on Wizyconf on Saturday, 2024-08-24, 7:00 - 8:00 AM UTC time. During this time some services might be temporarily unavailable.

One of CLASSOUND local lines is currently experiencing an outage with terminating calls traffic to +49 dial codes numbers in Germany.

Our technical team is actively working to resolve this issue with the supplier as quickly as possible.

We will be performing scheduled maintenance on Wizyconf on Saturday, 2024-08-17, 7:00 - 8:00 AM UTC time. During this time some services might be temporarily unavailable.

Cloud Analytics service will not be available due to maintenance from Monday, 19 August 2024, 21:00 UTC to Tuesday, 20 August 2024, 01:00 UTC.

We are observing an increased error rate with Kite service. Our team is currently investigating.

We’re currently experiencing degraded performance issues with authentication service. Our team is working to restore normal performance levels. All users may be affected.

Cloud Analytics service will not be available due to maintenance between Thursday, 11 July 2024, 17:00 UTC - Thursday, 11 July 2024, 21:00 UTC

Cloud Analytics service will not be available due to maintenance from Thursday, 27 June 2024, 21:00 UTC - Thursday, 28 June 2024, 01:00 UTC

We will be performing scheduled maintenance on Screen Sharing on Wednesday, 2024-06-20, 07:00 - 08:00 AM UTC time. During this time service could be temporarily unavailable.

CLASSOUND service is currently experiencing a partial outage affecting outbound calls of particular customers. At this time, it was identified as the system performance degradation.

Our technical team is actively working to resolve this issue as quickly as possible. Until further notice refraining from multiple call attempts is highly appreciated to facilitate progress towards a solution.

We will be performing scheduled maintenance on Wizyconf on Thursday, 2024-05-30, 5:00 - 6:00 AM UTC time. During this time some services might be temporarily unavailable.

We will be performing scheduled maintenance on Chats and Presence on 2024-05-22 23:00- 2024-05-23 00:00 UTC. During this time your personal and chat avatars will not be displayed.

We will be performing scheduled maintenance on Wizyconf on Wednesday, 2024-05-22, 5:00 - 6:00 AM UTC time. During this time some services might be temporarily unavailable.

Cloud Analytics service will not be available due to maintenance from Tuesday, 28 May 2024, 21:00 UTC to Wednesday, 29 May 2024, 01:00 UTC.

One of CLASSOUND local lines is currently experiencing an outage with terminating calls traffic to +49 dial codes numbers in Germany.

Our technical team is actively working to resolve this issue with the supplier as quickly as possible.

We will be performing scheduled maintenance on CloudAnalytics service on 2024-4-25, 10:00 - 10:30 UTC. During this time some features might be temporarily unavailable.

We have encountered issues regarding attachments sent via the Wildix mail server. Our development teams have successfully identified the root cause and are currently engaged in resolving this matter. Rest assured, we will provide timely updates regarding the restoration of service to operational mode.

One of CLASSOUND local suppliers is currently experiencing an outage with terminating inbound calls traffic to +49 dial codes DID numbers in Germany. Our technical team is actively working to resolve this issue with the supplier as quickly as possible.

We will be performing scheduled maintenance on Wizyconf on Tuesday, 2024-04-16, 5:00 - 6:00 AM UTC time. During this time some services might be temporarily unavailable

Cloud Analytics service will not be available due to maintenance from Tuesday, 16 April 2024, 21:00 UTC to Wednesday, 17 April 2024, 01:00 UTC.

We will be performing scheduled maintenance on Wizyconf on Tuesday, 2024-04-09, 6:00 - 7:00 AM UTC time. During this time some services might be temporarily unavailable

We’re currently experiencing degraded performance issues with Portal. Our team is working to restore normal performance levels.

We will be performing scheduled maintenance on Wizyconf on Tuesday, 2024-04-02, 6:00 - 7:00 AM UTC time. During this time some services might be temporarily unavailable