Some systems are experiencing issues

Past Incidents

Friday 17th September 2021

Kite Scheduled maintenance on the Kite service

We will be performing scheduled maintenance on the Kite service on 2021-09-17

Start time: 04:30 UTC

Expected completion time: 04:40 UTC

During this time service might be temporarily unavailable.

  • Maintenance work has been successfully completed.

  • Thursday 16th September 2021

    Authorization Scheduled maintenance on Authorization service

    We will be performing scheduled maintenance on the Authorization service on 2021-09-16

    Start time: 16:00 UTC

    Expected completion time: 16:10 UTC

    This will be applied as a rolling restart. No downtime is expected.

  • Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

  • Wednesday 15th September 2021

    Group Chats Group Chats partial outage

    We’re currently experiencing degraded performance issues with Group Chats. Our team is working to restore normal performance levels.

  • We've identified and have implemented a fix for an issue that caused degraded performance and monitoring the continuing resolution of the disruption.

  • Tuesday 14th September 2021

    Group Chats Group Chats partial outage

    We’re currently experiencing degraded performance issues with Group Chats. Our team is working to restore normal performance levels.

  • Service has been restored. In case you are still experiencing any issues, please contact our technical support.

  • Portal Reports visualizations

    We’re currently experiencing degraded performance issues with WMP visualizations. Our team is working to restore normal performance levels.

  • Service has been restored. In case you are still experiencing any issues, please contact our technical support.

  • Phonebridge Scheduled maintenance on Phonebridge (Zoho integration)

    We will be performing scheduled maintenance on Phonebridge (Zoho integration) on 2021-09-14

    Start time: 06:00 UTC

    Expected completion time: 06:10 UTC

    During this time service might be temporarily unavailable.

  • Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

  • Monday 13th September 2021

    No incidents reported

    Sunday 12th September 2021

    No incidents reported

    Saturday 11th September 2021

    No incidents reported