All systems are operational

Past Incidents

Friday 22nd January 2021

No incidents reported

Thursday 21st January 2021

Website Documentation service partial outage

We’re currently experiencing degraded performance issues with Documentation service. Our team is currently working to restore normal performance levels. We apologise for any inconvenience. We are investigating reports of slowness causing errors for some users. Documentation service users may be affected.

  • Service has been restored. In case you are still experiencing any issues, please contact our technical support.

    • Wednesday 20th January 2021

    Portal Portal

    Portal has a partial outage

  • Portal is operational

    • Tuesday 19th January 2021

    Portal Portal

    Portal has a partial outage

  • Service has been restored. In case you are still experiencing any issues, please contact our technical support.

    • Monday 18th January 2021

    Kite Kite service

    We are currently experiencing degraded performance on Kite service. We are working on resolving this case.

  • Kite service is operational

    • Sunday 17th January 2021

    Text-to-Speech Text-to-Speech partial outage

    We’re currently experiencing degraded performance issues with Text-to-Speech. Our team is currently working to restore normal performance levels. We apologise for any inconvenience. Text-to-Speech users may be affected.

  • Service has been restored. In case you are still experiencing any issues, please contact our technical support.

    • Website Wildix E-learning platform partial outage

    We’re currently experiencing degraded performance issues with Wildix E-learning platform. Our team is currently working to restore normal performance levels. We apologise for any inconvenience. Wildix E-learning platform users may be affected.

  • Service has been restored. In case you are still experiencing any issues, please contact our technical support.

    • Saturday 16th January 2021

    No incidents reported