One of CLASSOUND local lines is currently experiencing an outage with terminating calls traffic to +33 dial codes numbers in France.

Our technical team is actively working to resolve this issue as quickly as possible.

We’re currently experiencing degraded performance issues with Cloud Analytics. Our team is working to restore normal performance levels. All users may be affected

We are currently investigating a partial outage affecting Remote Support for HW PBXs. Our team is actively working on resolving the issue as quickly as possible.

As part of our ongoing commitment to reliable service, maintenance is scheduled for the CLASSOUND local line in Saudi Arabia on April 16, from 21:00 to 00:00 CEST. This activity is aimed at improving security and ensuring high service quality. Maintenance Includes:

• Update of the local line in Saudi Arabia. Expected Impact:
• Brief service interruptions for calls to/from Saudi Arabia.

We will perform scheduled maintenance on Portal & Auth services on Saturday, 2025-04-12, 06:00 - 07:00 AM UTC. During this time, service could be temporarily unavailable.

One of CLASSOUND local lines is currently experiencing an outage with terminating inbound calls to +3909 dial code numbers in Italy.

An incident has been raised with OLO (Telecom Italia), and follow-up is ongoing to resolve the issue.

Our technical team is working to resolve this issue as quickly as possible.

We will perform scheduled maintenance on Portal & Auth services on Sunday, 2025-04-06, 10:00 - 11:00 AM UTC. During this time, service could be temporarily unavailable.

We observe an increased error rate with Cloud Analytics and Cloud Data Storage services.

Our teams are working on resolving the issues.

One of CLASSOUND's local lines is currently experiencing an outage affecting inbound call traffic from the Orange operator. The resolution team is investigating the issue further. The information provided here is related to ongoing troubleshooting efforts. Thank you for understanding

One of CLASSOUND local lines is currently experiencing an outage with terminating inbound calls traffic to +33 dial codes numbers in France.

Our technical team is actively working to resolve this issue as quickly as possible.

We’re experiencing a service outage with PBXs. Our team is currently working to restore the service.

One of CLASSOUND local lines is currently experiencing an outage with terminating inbound calls traffic to +33 dial codes numbers in France. Our technical team is actively working to resolve this issue as quickly as possible.

We will be performing scheduled maintenance on Wizyconf on Wednesday, 2025-01-22, 6:00 - 7:00 AM UTC time. During this time some services might be temporarily unavailable.

One of the CLASSOUND local lines is experiencing an outage affecting call traffic to the US region. Our technical team is working with the supplier to resolve this issue as quickly as possible.

The Cloud Analytics service will be unavailable due to scheduled maintenance from Friday, 10 January 2025, 21:00 UTC to Saturday, 11 January 2025, 01:00 UTC.

The CDS service will be unavailable due to scheduled maintenance from Saturday, 11 January 2025, 08:30 AM UTC to Saturday, 11 January 2025, 10:30 AM UTC.

One of CLASSOUND local lines is currently experiencing an outage with terminating calls traffic to +49 dial codes numbers in Germany.

Our technical team is actively working to resolve this issue with the supplier as quickly as possible.

We are currently facing difficulties retrieving data from WMP via the web interface. The PBX list fails to load, displaying the message: "A Database error has occurred. Please retry or contact us if the problem continues."
Our dedicated development team is actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and understanding.

We will be performing scheduled maintenance on Portal on Saturday, 2024-12-21, 08:00 - 10:00 AM UTC time. During this time service could be temporarily unavailable

We’re currently experiencing degraded performance issues with authorization service. Our team is working to restore normal performance levels. All users may be affected.

We will be performing scheduled maintenance on Portal on Saturday, 2024-12-14, 08:00 - 10:00 AM UTC time. During this time service could be temporarily unavailable

One of CLASSOUND local lines is currently experiencing an outage with terminating inbound calls traffic to +33 dial codes numbers in France. Our technical team is actively working to resolve this issue as quickly as possible.

We have identified an issue following the recent upgrade where some PBXs are experiencing broken dialplan configurations. As a result, certain dialplan settings may not function properly.

Resolution: To resolve the issue on VM/HW PBXes, please resave any dialplan configuration via the WMS interface. This will correct the configuration and restore normal functionality. We apologize for any inconvenience caused and appreciate your understanding. If you have any questions or need assistance, please contact our support team. Thank you for your patience!

We will be performing scheduled maintenance on Kite on Monday, 2024-11-25, 07:00 - 07:15 AM UTC time. During this time service could be temporarily unavailable

We are observing an increased error rate with Chat service. Our team is currently investigating.

We experienced a temporary service disruption today in the Frankfurt region at 9:48 UTC due to a security update. A configuration change briefly affected resource availability, but the issue was identified and resolved within 10 minutes. All services are now fully restored.

We will be performing scheduled maintenance on Phonebridge on Thursday, 2024-10-31, 06:00 - 06:20 AM UTC time. During this time service could be temporarily unavailable

We will be performing scheduled maintenance on File Sharing on Wednesday, 2024-10-30, 06:00 - 06:20 AM UTC time. During this time service could be temporarily unavailable.