All systems are operational.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

The SMS service disruption in Europe has improved, with 1-way SMS moving from a major outage to a partial outage. 2-way SMS services continue to experience a partial outage.

Our technical team is actively working to resolve the remaining issues.

We are currently experiencing service disruptions affecting SMS services in Europe. 1-way SMS services are experiencing a major outage, while 2-way SMS services are partially affected. Our technical team is actively investigating the issue and working to restore normal service as quickly as possible.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

Wildix Integrations Hub has been taken offline as a precaution following the disclosure of critical PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619 (known as PHP2Shell). We know this interrupts any workflows that depend on the integrations, and we’re sorry for the disruption. We concluded that keeping the service offline until the fixes are applied is necessary to protect your data and our infrastructure.

While the service is offline, integrations configured through Wildix Integrations Hub will not sync or run. Other PBX features are not affected.

We expect the service to be available again later today and will post an update here as soon as it is restored.

For details on the vulnerabilities, see PHP’s security advisory: https://www.php.net/archive/2026.php#2026-10-21-5

All Wildix cloud services and cloud PBXs have been updated with the patched PHP versions and are fully operational. PHP has also been upgraded on most internet-reachable on-premise PBXs. Patched packages for WMS 5, 6 and 7 are available in all Wildix repositories, and we recommend always upgrading on-premise PBXs to the latest available version.

Update – PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619

Most cloud PBXs have now been updated with the patched PHP versions. A small number remain, and our team is handling them individually. No action is required from partners for cloud PBXs.

All Wildix cloud services remain fully operational.

On-premise PBXs without auto-upgrade enabled should be updated as soon as possible, if this hasn’t been done already.

Update – PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619

All Wildix cloud services have been updated with the patched PHP versions and are fully operational, including Legacy Kite, Legacy File Sharing, Zoho Integration Service and Wildix Integrations Hub. The rollout to cloud PBXs is in progress. No action is required from partners.

On-premise PBXs without auto-upgrade enabled should be updated as soon as possible, if this hasn’t been done already.

We will post a final update once the cloud PBX rollout is complete.

Update – PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619

On 21 October 2026, the PHP project disclosed two critical vulnerabilities in the PHP runtime, CVE-2026-109618 and CVE-2026-109619 (CVSS 4.0: 9.2). Both could allow remote code execution without authentication. PHP has released fixed versions 8.5.12, 8.4.27, 8.3.36 and 8.2.35. PHP’s advisory: https://www.php.net/archive/2026.php#2026-10-21-5

Wildix PBX

Supported PBX versions run on PHP 8.2 (WMS 6 and WMS 7 up to 7.08) and 8.4 (WMS 7.09 and later). Patched packages for on-premise PBXs are available in all Wildix repositories.

• Cloud PBXs: The update is being rolled out by Wildix. No action is required from partners. We will post an update here once the rollout is complete.

• On-premise PBXs with auto-upgrade enabled will receive the update automatically.

• On-premise PBXs without auto-upgrade must be updated manually as soon as possible.

• PBXs on versions older than WMS 6 must be upgraded to WMS 6 or WMS 7 as soon as possible.

Wildix services Our teams are applying the patched version across our infrastructure.

As a precaution, the following services have been taken offline until patching is complete:

•Legacy Kite •Legacy File Sharing •Zoho Integration Service •Wildix Integrations Hub

Other PBX features are not affected by this maintenance.

We will post further updates here as services are restored.

We are carrying out urgent security work following the disclosure of vulnerabilities affecting certain PHP-based services. As a precaution, access to some Wildix services may be temporarily unavailable while we apply protective measures and investigate potential exposure. We will post further updates here as work progresses and we can confirm the impact and recovery timelines.

For more information about this vulnerability, please refer to the CERT-EU security advisory: https://cert.europa.eu/publications/security-advisories/2026-018

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We are currently experiencing degraded performance affecting the Push service. Our team is investigating the issue and working to restore normal service performance.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on Wizyconf Conferences on 17-10-2026 07:00-08:00 UTC timezone During this time some services might be temporarily unavailable.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

The CDS service will be unavailable due to scheduled maintenance on Saturday, October 3, 2026, from 06:00 AM UTC to 07:00 AM UTC.

The increased error trend from PBXs has been resolved. Services are operating normally again.

We are currently seeing a small increase in the number of errors from PBXs. Our team is investigating the issue and working to restore normal service.

We will provide further updates as soon as possible.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing maintenance on the x-bees OIDC login service today from 15:00 to 15:30 UTC.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We are currently experiencing an issue affecting Chat AI Agents. Our team is investigating the root cause and working to restore normal service. We will provide further updates as more information becomes available.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We are experiencing performance issues with the cloud PBXs in the Milam region.

Salesforce Partner Community service has been restored and is operating normally. This incident is now resolved.

Salesforce is currently experiencing another service disruption. We are monitoring the situation and will provide further updates as they become available.

Service has been restored and is currently operating normally. If you experience any problems, please contact our Technical Support team.

Salesforce Partner Community is currently experiencing an outage. We will provide updates as soon as more information is available.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

The issue affects the functionality of both 'Google Calendar' and not working 'Presence'. The issue is under investigation.

We are currently experiencing performance issues with the Microsoft Teams Presence integration. Our team is investigating the root cause.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on TTS services on 10.09.2026 16:00-17:00 UTC timezone During this time some services might be temporarily unavailable.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on TTS, and Geolocation services on 10.09.2026 11:00-12:00 UTC timezone During this time some services might be temporarily unavailable.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on TTS, STT, URL preview, Authorization and Geolocation services on 10.09.2026 06:00-07:00 UTC timezone During this time some services might be temporarily unavailable.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on Wizyconf Conferences on 05.09.2026 07:00-08:00 UTC time zone During this time some services might be temporarily unavailable.