Sales Intelligence[x-bees] Sales intelligence service outage
Sales intelligence service outage
We’re experiencing a service outage with "Sales Intelligence service". Our team is currently working to restore the service.
Past Incidents
Tuesday 30th September 2025
CLASSOUND[Classound] Peoplefone: Partial outage in Germany
Outage of Inbound traffic in Germany region, supplier Peoplefone.
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
Monday 29th September 2025
Cloud AnalyticsCloudAnalytics partial outage
We’re currently experiencing degraded performance issues with CloudAnalytics service. Our team is working to restore normal performance levels.
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
Thursday 25th September 2025
CLASSOUND[Classound] Partial outage in Italy
Wildix currently experiencing a service outage affecting Padova and Verona due to an issue on the OLO TIM network. Indound calls may be affedcted. We are actively working with Telecom Italia to restore services as quickly as possible.
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
Sales Intelligence[x-bees] Sales intelligence service outage
Sales intelligence service outage
We’re experiencing a service outage with "Sales Intelligence service". Our team is currently working to restore the service.
Service has been restored.
Sales Intelligence[x-bees] Sales intelligence service outage
Sales intelligence service outage
We’re experiencing a service outage with "Sales Intelligence service". Our team is currently working to restore the service.
Tuesday 9th September 2025
WizyconfScheduled maintenance on Wizyconf
We will be performing scheduled maintenance on Wizyconf on Wednesday, 2025-09-10, 5:00 - 5:30 AM UTC time. During this time some services might be temporarily unavailable.
Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.
Wednesday 30th July 2025
Cloud AnalyticsCloud Analytics maintenance
Cloud Analytics service will not be available due to maintenance from Monday, 4 August 2025, 21:00 UTC to Tuesday, 5 August 2025, 01:00 UTC.
Monday 28th July 2025
Cloud Analytics maintenance
The Cloud Analytics service will be unavailable due to maintenance from Tuesday, 29 July 2025, 00:00 - 01:00 UTC
We’re currently experiencing an issue affecting access to several of our websites. Our team is investigating and working to restore full availability as soon as possible. We’ll provide updates here as we have more information. Thank you for your patience.
The access issue affecting several of our websites has been resolved. All services are now operating normally. Thank you for your patience.
Thursday 17th July 2025
WizyconfScheduled maintenance on WizyConf
We will be performing scheduled maintenance on Wizyconf on Saturday, 2025-07-19, 6:00 – 8:00 AM UTC time. During this time some services might be temporarily unavailable.
Friday 11th July 2025
WizyconfScheduled maintenance on Wizyconf
We will be performing scheduled maintenance on Wizyconf on Saturday, 2025-07-11, 7:00 - 8:00 AM UTC time. During this time some services might be temporarily unavailable.
Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.
Tuesday 1st July 2025
Cloud AnalyticsCloud Analytics Maintenance
The Cloud Analytics service will be unavailable due to scheduled maintenance from Wednesday, 2 July 2025, 21:00 UTC to Thursday, 3 July 2025, 01:00 UTC
The scheduled maintenance for the Cloud Analytics service has been rescheduled to Tuesday, 8 July 2025, 21:00 UTC to Wednesday, 9 July 2025, 01:00 UTC.
Tuesday 10th June 2025
PortalMaintenance on Portal
We will be performing scheduled maintenance on Portal on Wednesday, 2025-06-11, 05:40 - 06:00 AM UTC time. During this time service could be temporarily unavailable
Saturday 7th June 2025
CLASSOUNDCLASSOUND Partial Outage
We’re currently investigating reports of a potential service interruption with Classound
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
We are experiencing a partial CLASSOUND outage. Some PBX systems may encounter issues with outbound calls due to authorization errors. Our technical team is actively working to resolve the problem.
Tuesday 29th April 2025
CLASSOUND[CLASSOUND] Partial audio issues for Austria
One of CLASSOUND local lines is currently experiencing difficulties in processing audio to +43 dial codes numbers in Austria.
Our technical team is actively working to resolve this issue as quickly as possible.
CLASSOUND service has been restored.
One of our local lines experienced traffic routing issues with a global operator in Austria. The issue has now been resolved on their end, and additional measures are being implemented to prevent it from recurring.
Friday 25th April 2025
CLASSOUND[CLASSOUND] Partial calls outage to France
One of CLASSOUND local lines is currently experiencing an outage with terminating calls traffic to +33 dial codes numbers in France.
Our technical team is actively working to resolve this issue as quickly as possible.
CLASSOUND service has been restored. The issue was caused by an interconnection failure involving Orange, which was identified and resolved by our local line Support in France.
Our local line in France is currently experiencing an issue with an interconnection involving Orange. Approximately 40% of calls are impacted.
The incident is being addressed in collaboration with the operator, and stabilization actions are underway.
Thursday 24th April 2025
Cloud AnalyticsCloud Analytics partial outage
We’re currently experiencing degraded performance issues with Cloud Analytics. Our team is working to restore normal performance levels. All users may be affected
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
Thursday 17th April 2025
Remote SupportRemote Support for HW PBXs
We are currently investigating a partial outage affecting Remote Support for HW PBXs. Our team is actively working on resolving the issue as quickly as possible.
The Remote Support functional was restored.
Monday 14th April 2025
CLASSOUND[CLASSOUND] Planned Maintenance – Saudi Arabia
As part of our ongoing commitment to reliable service, maintenance is scheduled for the CLASSOUND local line in Saudi Arabia on April 16, from 21:00 to 00:00 CEST. This activity is aimed at improving security and ensuring high service quality.
Maintenance Includes:
Update of the local line in Saudi Arabia.
Expected Impact:
Brief service interruptions for calls to/from Saudi Arabia.
