All systems are operational.

We experienced a temporary service disruption today in the Frankfurt region at 9:48 UTC due to a security update. A configuration change briefly affected resource availability, but the issue was identified and resolved within 10 minutes. All services are now fully restored.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on Phonebridge on Thursday, 2024-10-31, 06:00 - 06:20 AM UTC time. During this time service could be temporarily unavailable

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on File Sharing on Wednesday, 2024-10-30, 06:00 - 06:20 AM UTC time. During this time service could be temporarily unavailable.

Cloud Analytics service will not be available due to maintenance from Wednesday, 23 October 2024, 21:00 UTC to Thursday, 24 October 2024, 01:00 UTC.

Cloud Analytics service will be unavailable due to maintenance on Thursday, 10 October 2024, from 17:00 to 17:30 UTC

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We’re experiencing a service outage with Cloud Analytics. Our team is currently working to restore the service. All users may be affected.

Cloud Analytics service will be unavailable due to maintenance on Wednesday, 2 October 2024, from 18:00 to 18:30 UTC, and on Friday, 4 October 2024, from 18:00 to 20:00 UTC

CLASSOUND service has been restored. There was a temporary outage with one of the local lines in France.

One of CLASSOUND local lines is currently experiencing an outage with terminating inbound calls traffic to +33 dial codes numbers in France.

Our technical team is actively working to resolve this issue as quickly as possible.

Service has been restored. In case you are still experiencing any issues, please contact our technical support

We are currently experiencing difficulties in retrieving data from WMP through the web interface. Our dedicated development team is actively investigating the issue, and we are committed to restoring full operational service as swiftly as possible. Thank you for your patience and understanding.

Wildix faced a partial outage on PBXs without "Static IP" feature enabled. The affected regions are: Frankfurt, Milan, London and Paris. Part of the PBXs deployed in aforementioned zones, after changing IPs over the weekend, Sep 14-15, got partial disruption of service.

The geolocation of the new subnet ranges was not yet fully delivered to all databases and services and matched to Canada so it resulted in interruptions in calls through provider trunks and PBX accessibility from networks closed by firewalls with Geo-restricted rules enabled.

One of CLASSOUND local lines experienced difficulties in processing audio to +43 dial code numbers in Austria.

Our technical team contacted the local line Support and identified the firewall restrictions dropping audio streams from new PBX IPs applied this weekend. As a quick solution, we have reverted PBXs IPs and are now discussing a new IPs range whitelisting to avoid the issue in the future.

We will perform scheduled maintenance on the Authorization service on Thursday, 2024-09-12, 5:00 - 5:30 AM UTC. During this time some services might be temporarily unavailable.

We will perform scheduled maintenance on the Text-to-Speech service on Wednesday, 2024-09-11, 5:00 - 5:20 AM UTC. During this time some services might be temporarily unavailable.

We will perform scheduled maintenance on the Geolocation service on Wednesday, 2024-09-11, 5:00 - 5:20 AM UTC. During this time some services might be temporarily unavailable.