[CLASSOUND] Audio issues for calls to Austria
2 years ago
2024-09-16 11:36 UTC
Fixed
Affected Components: CLASSOUND
Fixed
2 years ago
2024-09-16 11:36 UTC
One of CLASSOUND local lines experienced difficulties in processing audio to +43 dial code numbers in Austria.
Our technical team contacted the local line Support and identified the firewall restrictions dropping audio streams from new PBX IPs applied this weekend. As a quick solution, we have reverted PBXs IPs and are now discussing a new IPs range whitelisting to avoid the issue in the future.