[CLASSOUND] Partial calls outage to multiple destinations
Fixed
CLASSOUND service has been restored.
The initial root cause has been identified and isolated. Corrective actions are currently being implemented to prevent recurrence, including additional safeguards and adaptations following the recent performance refactoring changes. Our team continues to closely monitor the service to ensure stability.
Reported
CLASSOUND service is currently experiencing an outage affecting the termination of a small portion of call traffic to various destinations. At this time, the issue has been identified as a service regression following recent performance refactoring implementations.
Our technical team is actively working to resolve this issue as quickly as possible.