CLASSOUND.Partial Outage in EU Region

On June 6, the CLASSOUND service experienced two instances of partial outage in the EU and USA regions. These outages were caused by an internal service error in multiple locations. The first outage occurred from 09:05 to 10:18 GMT +1, and the second one took place from 12:55 to 13:15 GMT +1.

Upon detecting the issue, the CLASSOUND Team swiftly initiated their disaster recovery process. Currently, the incident is in the clarification stage, where a detailed analysis is being conducted. The main objective is to understand the root cause of the error and to prevent similar occurrences in the future. The CLASSOUND Team is dedicated to thoroughly investigating the incident, identifying any underlying issues or vulnerabilities, and implementing appropriate measures to enhance the stability and reliability of their service.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

CLASSOUND service is expecting a Partial Outage in EU Region. The Technical Team is involved to solve restore the service as soon as possible.