CLASSOUND service has been restored.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

APNF engineering has initiated an update to restore service. Full recovery is expected within the next several hours.

The issue occurred following an update by ARCEP that affected the routing of the Wildix prefix. Our technical team is in close contact with ARCEP and APNF to update the prefix database and restore full service as soon as possible.

The issue was caused by the removal of the Wildix prefix from the French routing database following an ARCEP update. APNF engineering re-applied and propagated the prefix configuration, restoring full service.

Preventive measures are now being implemented in collaboration with APNF and ARCEP to ensure future stability and avoid similar disruptions.