Auto-provisioning issue
Fixed
Auto-provisioning service has been restored. In case you are still experiencing any issues, please contact our technical support.
Watching
We've implemented a fix to address the auto-provisioning challenges caused by the recent changes. We are now actively monitoring the system to ensure the effectiveness and stability of this solution.
We appreciate your patience and understanding throughout this situation.
Identified
The current auto-provisioning issues in the WMP (Portal) have been traced back to a recent update for enhancing license retrieval. This has inadvertently led to an unexpected regression. Our team is now focused on rectifying the situation.
Apologies for any inconvenience and further updates will be shared promptly.
Reported
We've detected an elevated error rate in the WMP (Portal) component affecting auto-provisioning. Reports indicate provisioning failures on several PBXs. Our teams are actively investigating. Updates will be provided as available.
We apologize for any inconvenience this may have caused.