All systems are operational

Past Incidents

Monday 7th November 2022

Wizyconf Wizyconf performance Issues for US region

We're investigating the degraded performance of Service for US region. Our team is currently investigating this issue.

  • Service has been restored. In case you are still experiencing any issues, please contact our technical support.

  • We involved additional teams in resolving this issue and we also took measures to mitigate the impact of this incident as much as possible.

    • Wednesday 2nd November 2022

    Chats and Presence x-bees user's authorization with Wildix PBX

    Some users may be logged out during 13:05-13:35 UTC due to the failed release of the internal component.

    The service of authorization users with Wildix PBX has been restored.

    In case you are still experiencing any issues please reconnect to Wildix PBX at the profile menu.

    Wednesday 26th October 2022

    Portal Portal major outage

    We’re experiencing a service outage with Portal. Our team is currently working to restore the service. Portal users may be affected.

  • Service has been restored. In case you are still experiencing any issues, please contact our technical support.

  • We involved additional teams in resolving this issue and we also took measures to mitigate the impact of this incident as much as possible.

    • Monday 17th October 2022

    Multiple components experience degraded performance

    We're investigating the degraded performance of multiple backend components. WMP, SSL certificates renewal, and PBX renaming proceeded with delays or failures

  • The performance degradation issues of multiple backend components have been solved. If you are still experiencing any issues, please contact our technical support.

  • We involved additional teams in resolving this issue and we also took measures to mitigate the impact of this incident as much as possible.

    • Tuesday 4th October 2022

    CLASSOUND CLASSOUND partial outage

    We experienced degraded performance issues with the upstream provider for Italy and France CLASSOUND destinations between 9:20 - 9:45 GMT. Service has been restored. If you are still experiencing any issues, please contact our technical support.

    File Sharing Scheduled maintenance on File Sharing service

    We will be performing scheduled maintenance on File Sharing on 2022-10-04 06:00 AM UTC. During this time service might be temporarily unavailable.

    Wednesday 21st September 2022

    CLASSOUND CLASSOUND partial outage

    We’re experienced degraded performance issues with CLASSOUND Germany supplier between 8:40 - 9:00 GMT. Service has been restored. In case you are still experiencing any issues, please contact our technical support.