We’re experiencing a service outage with Upgrade service. Our team is currently working to restore the service.
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
Thursday 14th July 2022
Certificate ServiceSSL Certification Service performance issues
We’re currently experiencing degraded performance issues with SSL Certification Service. Our team is working to restore normal performance levels.
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
Sunday 10th July 2022
Connectivity issue for Cloud PBXs in single Availability Zone in London region
AWS are having some issues in the London region, which are affecting our Cloud PBXs in this zone. We are working with AWS to reduce the impact to a minimum.
We starting to see recovery for impaired Cloud PBXs. At this stage, the vast majority of PBXs have recovered and we continue to work on the instances that are still affected
Thursday 30th June 2022
PortalPortal partial outage
We’re currently experiencing degraded performance issues with Licenses reload service. Our team is working to restore normal performance levels.
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
Tuesday 21st June 2022
NamelookupScheduled maintenance on Namelookup
We will be performing scheduled maintenance on Namelookup on 2022-06-21 10:00 AM UTC. During this time some services might be temporarily unavailable.
Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.
Monday 20th June 2022
KiteScheduled maintenance on Kite
We will be performing scheduled maintenance on Kite.
on 2022.06.20 21:00 - 2022.06.20 21:05 UTC.
During this time some services might be temporarily unavailable.
Maintenance works are finished. Service is operational
Tuesday 14th June 2022
Speech-to-TextScheduled maintenance on Speech-to-Text
We will be performing scheduled maintenance on Speech-to-Text
on 2022.06.14 06:00 - 2022.06.14 06:20 UTC.
During this time some services might be temporarily unavailable.
Service is operational
Tuesday 31st May 2022
PortalPortal service partial outage
We’re currently experiencing degraded performance issues with the Portal service. Our team is working to restore normal performance levels.
Service has been restored. In case you are still experiencing any issues, please contact our technical support
Saturday 28th May 2022
Upgrade ServiceUpgrade service partial outage
We’re currently experiencing degraded performance issues with Upgrade service. Our team is working to restore normal performance levels.
Tuesday 24th May 2022
Certificate ServiceCertificate service partial outage
We’re currently experiencing degraded performance issues with Certificate service . Our team is working to restore normal performance levels.
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
Wednesday 18th May 2022
PushScheduled maintenance on Push service
We will be performing scheduled maintenance on Push service on 18.05.2022, 06:30 - 06:35 UTC
During this time some services might be temporarily unavailable.
Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.
Friday 29th April 2022
KiteScheduled maintenance on Kite service
We will be performing scheduled maintenance on the Kite service on 2022-04-29
Start time: 06:00 UTC
Expected completion time: 06:10 UTC
During this time service will be unavailable.
Monday 25th April 2022
CLASSOUNDNew orders of the CLASSOUND service is not accepting via the WMP.
Due to the internal DB migration, the CLASSOUND service is not accepting new orders via the WMP.
Please use the next Order Form: https://wildix.com/classoundform
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
Wednesday 20th April 2022
Certificate ServiceCertificate service partial outage
We’re currently experiencing degraded performance issues with Certificate service. Our team is working to restore normal performance levels.
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
Friday 8th April 2022
AuthorizationScheduled maintenance on Authorization service
We will be performing scheduled maintenance on the Authorization service on 2022-04-09
Start time: 06:00 UTC
Expected completion time: 06:20 UTC
During this time service will be unavailable.
Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.
WizyWebinarWizywebinar partial outage
We’re currently experiencing degraded performance issues with the Wizywebinar service. Our team is working to restore normal performance levels.
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
Tuesday 5th April 2022
Certificate ServiceSSL Certification Service performance issues
We’re currently experiencing degraded performance issues with SSL Certification Service. Our team is working to restore normal performance levels.
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
CLASSOUNDCLASSOUND partial outage
We’re currently experiencing degraded performance issues with in/out bound traffic in UK, FR, DE using CLASSOUND service.
Our team is working to restore normal performance levels.
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
Speech-to-TextScheduled maintenance on Speech-to-Text service
We will be performing scheduled maintenance on the Speech-to-Text service on 2022-04-05
Start time: 05:30 UTC
Expected completion time: 06:00 UTC
During this time service will be unavailable.
Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.
Thursday 31st March 2022
WebsiteWebsite performance issues
We are experiencing a performance issue with our main website (wildix.com). Our team is working on it.
The website is operational.
Thursday 24th March 2022
AuthorizationScheduled maintenance on Authorization service
We will be performing scheduled maintenance on the Authorization service on 2022-03-24
Start time: 06:30 UTC
Expected completion time: 07:00 UTC
During this time service might be unavailable.
PhonebridgeScheduled maintenance on Phonebridge service
We will be performing scheduled maintenance on the Phonebridge service on 2022-03-24
Start time: 06:30 UTC
Expected completion time: 07:00 UTC
During this time service might be unavailable.
Thursday 10th March 2022
CLASSOUNDCLASSOUND: Germany phone numbers
CLASSOUND service is experiencing issues with calls towards Germany phone numbers. We are investigating the cause.
Service is operational
Monday 14th February 2022
PortalPortal performance issues
We observe an increased error rates in some of the Portal's operation processes. Our team is investigating the issue