All systems are operational

Past Incidents

Friday 22nd July 2022

Upgrade Service Upgrade service outage

We’re experiencing a service outage with Upgrade service. Our team is currently working to restore the service.

  • Service has been restored. In case you are still experiencing any issues, please contact our technical support.

  • Thursday 14th July 2022

    Certificate Service SSL Certification Service performance issues

    We’re currently experiencing degraded performance issues with SSL Certification Service. Our team is working to restore normal performance levels.

  • Service has been restored. In case you are still experiencing any issues, please contact our technical support.

  • Sunday 10th July 2022

    Connectivity issue for Cloud PBXs in single Availability Zone in London region

    AWS are having some issues in the London region, which are affecting our Cloud PBXs in this zone. We are working with AWS to reduce the impact to a minimum.

  • We starting to see recovery for impaired Cloud PBXs. At this stage, the vast majority of PBXs have recovered and we continue to work on the instances that are still affected

  • Thursday 30th June 2022

    Portal Portal partial outage

    We’re currently experiencing degraded performance issues with Licenses reload service. Our team is working to restore normal performance levels.

  • Service has been restored. In case you are still experiencing any issues, please contact our technical support.

  • Tuesday 21st June 2022

    Namelookup Scheduled maintenance on Namelookup

    We will be performing scheduled maintenance on Namelookup on 2022-06-21 10:00 AM UTC. During this time some services might be temporarily unavailable.

  • Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

  • Monday 20th June 2022

    Kite Scheduled maintenance on Kite

    We will be performing scheduled maintenance on Kite. on 2022.06.20 21:00 - 2022.06.20 21:05 UTC. During this time some services might be temporarily unavailable.

  • Maintenance works are finished. Service is operational

  • Tuesday 14th June 2022

    Speech-to-Text Scheduled maintenance on Speech-to-Text

    We will be performing scheduled maintenance on Speech-to-Text
    on 2022.06.14 06:00 - 2022.06.14 06:20 UTC.
    During this time some services might be temporarily unavailable.

  • Service is operational

  • Tuesday 31st May 2022

    Portal Portal service partial outage

    We’re currently experiencing degraded performance issues with the Portal service. Our team is working to restore normal performance levels.

  • Service has been restored. In case you are still experiencing any issues, please contact our technical support

  • Saturday 28th May 2022

    Upgrade Service Upgrade service partial outage

    We’re currently experiencing degraded performance issues with Upgrade service. Our team is working to restore normal performance levels.

    Tuesday 24th May 2022

    Certificate Service Certificate service partial outage

    We’re currently experiencing degraded performance issues with Certificate service . Our team is working to restore normal performance levels.

  • Service has been restored. In case you are still experiencing any issues, please contact our technical support.