We will be performing scheduled maintenance on the Kite service on 2021-10-19
Start time: 05:00 UTC
Expected completion time: 05:30 UTC
During this time service will be unavailable.
We’re currently experiencing degraded performance issues with CLASSOUND service for US customers. SMS service and calls are affected.
We have observed the continued stability of the affected service. We will continue to monitor service for ongoing stability.
We are currently investigating an incident impacting Inbound and Outbound calling at this time. Customers may experience intermittent call failures or voice quality issues.
After continued services stability. We consider this incident resolved.
We will be performing scheduled maintenance on WizyWebinar on 2021-09-30 10:00 UTC. During this time some services might be temporarily unavailable.
We’re currently experiencing degraded performance issues with Group Chats . Our team is working to restore normal performance levels.
We've identified and have implemented a fix for an issue that caused degraded performance and monitoring the continuing resolution of the disruption.
Wildix teams are currently investigating an incident impacting Group chats at this time. Customers may experience intermittent chats issues. All teams are actively engaged.
We’re currently experiencing degraded performance issues with CLASSOUND service for US customers. SMS service and Inbound calls are affected.
We will be performing scheduled maintenance on the Authorization service on 2021-09-16
Start time: 16:00 UTC
Expected completion time: 16:10 UTC
This will be applied as a rolling restart. No downtime is expected.
We’re currently experiencing degraded performance issues with Group Chats. Our team is working to restore normal performance levels.
We will be performing scheduled maintenance on Phonebridge (Zoho integration) on 2021-09-14
Start time: 06:00 UTC
Expected completion time: 06:10 UTC
During this time service might be temporarily unavailable.
We will be performing scheduled maintenance on WizyWebinar on 2021-09-09 06:00 UTC. During this time service might be temporarily unavailable.
We will be performing scheduled maintenance on WizyWebinar on 2021-09-08 4:00 UTC. During this time some services might be temporarily unavailable.
We’re experienced a short outage with Wizyconf. Service has been restored. In case you are still experiencing any issues, please contact our technical support.
We will be performing scheduled maintenance on Group Chats on 2021-09-01 15:15 UTC. During this time some services might be temporarily unavailable.
We’re currently experiencing degraded performance issues with Screen Sharing. Our team is working to restore normal performance levels.
We will be performing scheduled maintenance on Kite services on 2021-08-18
Start time: 05:00 UTC
Expected completion time: 05:10 UTC
We are constantly working on improving the quality of our services.
Thank you for your understanding.
We will be performing scheduled maintenance on the Phonebridge service on 2021-07-31
Start time: 05:00 UTC
Expected completion time: 05:15 UTC
During this time service might be temporarily unavailable.
We will be performing scheduled maintenance on the PUSH service on 2021-07-27
Start time: 5:00 UTC
Expected completion time: 5:30 UTC
During this time service might be temporarily unavailable.
We will be performing scheduled maintenance on the Phonebridge service on 2021-07-22
Start time: 15:45 UTC
Expected completion time: 16:00 UTC
During this time service might be temporarily unavailable.
We’re currently experiencing degraded performance issues with the Portal service. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.
We will be performing scheduled maintenance on the PUSH service on 2021-07-22
Start time: 5:30 UTC
Expected completion time: 6:00 UTC
During this time service might be temporarily unavailable.
We will be performing scheduled maintenance on the Phonebridge service on 2021-07-21
Start time: 15:00 UTC
Expected completion time: 15:10 UTC
During this time service might be temporarily unavailable.
Dear Partners, We have ongoing issues with training.wildix.com web site and currently working on solving it. Sorry for the inconvenience.
We will be performing scheduled maintenance on Namelookup service on 2021-07-20
Start time: 5:30 UTC
Expected completion time: 6:00 UTC
During this time service might be temporarily unavailable.
We’re currently experiencing degraded performance issues with the Recording service. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. Some recorders have been interrupted.
We will be performing scheduled maintenance on Kite service on 2021-07-19
Start time: 13:00 UTC
Expected completion time: 13:05 UTC
During this time service might be temporarily unavailable.
We will be performing scheduled maintenance on Kite services on 2021-07-15
Start time: 11:00 UTC
Expected completion time: 11:05 UTC
We are constantly working on improving the quality of our services.
Thank you for your understanding.
We will be performing scheduled maintenance on Authorization service on 2021-07-14
Start time: 05:30 UTC
Expected completion time: 06:00 UTC
We are observing connectivity issues for some PBXs in a single Availability Zone in the Frankfurt region
Issues with affected PBXs have been resolved.
We continue to work on the remaining PBXs that are still impaired as a result of this event, some of which may have experienced a reboot cycle.
We continue to work on some PBX that are experiencing connectivity issues. The majority of affected PBXs are back online now.
We will be performing scheduled maintenance on WizyWebinar service on 2021-07-12
Start time: 20:30 UTC
Expected completion time: 20:59 UTC
We will be performing scheduled maintenance on Wizyconf service on 2021-07-10
Start time: 5:30 UTC
Expected completion time: 6:00 UTC
During this time service might be temporarily unavailable.
We will be performing scheduled maintenance on File Sharing services on 2021-07-08
Start time: 20:30 UTC
Expected completion time: 21:00 UTC
During this time service might be temporarily unavailable.
We are constantly working on improving the quality of our services.
Thank you for your understanding.
We will be performing scheduled maintenance on the PUSH service on 2021-07-07
Start time: 5:00 UTC
Expected completion time: 5:30 UTC
During this time service might be temporarily unavailable.
We will be performing scheduled maintenance on the URL Preview service on 2021-07-06
Start time: 15:00 UTC
Expected completion time: 15:10 UTC
During this time service might be temporarily unavailable.
We will be performing scheduled maintenance on the Namelookup service on 2021-07-06
Start time: 15:00 UTC
Expected completion time: 15:10 UTC
During this time service might be temporarily unavailable.
We will be performing scheduled maintenance on PUSH service on 2021-07-06
Start time: 5:00 UTC
Expected completion time: 5:30 UTC
During this time service might be temporarily unavailable.
We will be performing scheduled maintenance on PUSH service on 2021-07-05
Start time: 6:00 UTC
Expected completion time: 6:30 UTC
During this time service might be temporarily unavailable.
We will be performing scheduled maintenance on Text-to-Speech services on 2021-07-02
Start time: 5:30 UTC
Expected completion time: 6:00 UTC
During this time service might be temporarily unavailable.
We are constantly working on improving the quality of our services.
Thank you for your understanding.
We’re currently experiencing degraded performance issues with group chats. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.
We will be performing scheduled maintenance on File Sharing services on 2021-06-30
Start time: 5:00 UTC
Expected completion time: 5:15 UTC
During this time service might be temporarily unavailable.
We are constantly working on improving the quality of our services.
Thank you for your understanding.
We will be performing scheduled maintenance on Conference services on 2021-06-27
Start time: 7:00 UTC
Expected completion time: 9:00 UTC
During this time some services might be temporarily unavailable.
We are constantly working on improving the quality of our services.
Thank you for your understanding.
Dear Partners, we have ongoing issues with TTS (text-to-speech) service and currently working on solving it. Sorry for the inconvenience.
We will be performing scheduled maintenance on Text-to-Speech and Speech-to-Text services on 2021-06-24
Start time: 5:30 UTC
Expected completion time: 6:00 UTC
During this time services will be temporarily unavailable.
We will be performing scheduled maintenance on Conference service.
Start time: 07:00 UTC, 2021-06-20 Expected completion time: 08:00 UTC, 2021-06-20
During this time some services might be temporarily unavailable.
We are constantly working on improving the quality of our services.
Thank you for your understanding.
We’re currently experiencing degraded performance issues with Wizyconf service. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
We’re currently experiencing degraded performance issues with Conference service. Our team is currently working to restore normal performance levels. We apologise for any inconvenience. USA and CA users may be affected.
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
Dear Partners, We will be performing scheduled maintenance on our Helpdesk service. Start time: 05:00 UTC, 2021-06-15 Expected completion time: 05:30 UTC, 2021-06-15
We have ongoing connectivity issues with some of the services. Our team is working on restoring. We apologize for any inconvenience. Some users may be affected.
Dear Partners,
We will be performing scheduled maintenance on our File Sharing service.
Start time: 04:00 UTC, 2021-06-10
Expected completion time: 04:15 UTC, 2021-06-10
During this time service might be temporarily unavailable.
We’re currently experiencing degraded performance issues with Confluence service. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.
We had an issue when a majority of Cloud PBXs had nightly restarts the last few days. This issue has been identified and solved. It should not happen anymore after today's night unless you significantly change the number of licenses and your PBX will require resizing. Sorry for the inconvenience caused.
Dear Partners,
We will be performing scheduled maintenance on our Namelookup service.
Start time: 10:00 UTC, 2021-06-01
Expected completion time: 10:15 UTC, 2021-06-01
During this time service might be temporarily unavailable.
Dear Partners, We will be performing scheduled maintenance on our Helpdesk service. Start time: 05:00 UTC, 2021-06-01 Expected completion time: 05:30 UTC, 2021-06-01
During this time service might be temporarily unavailable.
Dear Partners, We will be performing scheduled maintenance on our Phonebridge (Zoho integration) service. Start time: 16:00 UTC, 2021-05-31
We will be performing scheduled maintenance on our File Sharing service. During this time previously shared files might be temporarily unavailable.
Start time: 18:00 UTC, 2021-05-26
ETA: 2 hours