Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.
Reported
3 months ago
2026-06-30 13:24 UTC
We will be performing scheduled maintenance on Poral on 02.07.2026 04:00-05:00 UTC time zone During this time some services might be temporarily unavailable.
The issue affecting upgrades from rel70beta has been resolved.
All affected PBXs have been restored. We are closing this incident.
Identified
4 months ago
2026-06-27 10:03 UTC
The issue affecting new upgrades from rel70beta has been fixed.
We are currently recovering the instances that were affected by the issue. Our team will provide another update once recovery is complete.
Reported
4 months ago
2026-06-27 08:29 UTC
We are investigating an issue affecting systems upgraded from rel70beta.
While the issue is under investigation, please do not switch repositories to rel70beta!
Our development team is actively working on the issue. We will provide an update as soon as more information is available.
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
Identified
4 months ago
2026-06-25 12:49 UTC
[CLASSOUND] Partial Inbound Calls Outage to Italy +3904 Prefixes — Status Update
Status update on the ongoing partial inbound calls outage affecting inbound calls to numbers with +3904 dial codes in Italy.
The fault has been localized: civil infrastructure near the Peschiera del Garda toll gate (approximately 3 km from Desenzano) has been damaged and is currently being addressed by local services. The repair team is already on site, and restoration efforts are underway—a new cable section is being installed.
The estimated time for restoration (ETR) is 14:00 GMT.
Our technical team remains in close contact with local services and will inform you about further progress on the resolution as soon as possible.
Reported
4 months ago
2026-06-25 12:30 UTC
One of CLASSOUND local lines is currently experiencing an outage with terminating inbound calls traffic to +3904 dial codes numbers in Italy
Our technical team is actively working to resolve this issue as quickly as possible.
Message: Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.
Reported
4 months ago
2026-06-20 07:00 UTC
We will be performing scheduled maintenance on Wizyconf on Saturday, 2026-06-20, 7:00 - 8:00 AM UTC time. During this time some services might be temporarily unavailable.
Service has been restored. In case you are still experiencing any issues, please contact our technical support
Reported
4 months ago
2026-06-19 11:13 UTC
We are currently experiencing an outage affecting WhatsApp messages.
The issue is under investigation. We will provide updates as soon as more information is available.
Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.
Reported
4 months ago
2026-06-17 09:14 UTC
We will be performing scheduled maintenance on STT and TTS services on 2026-06-20, 07:00 - 08:00 UTC. During this time some features might be temporarily unavailable.
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
Reported
4 months ago
2026-06-11 08:51 UTC
We have identified an issue affecting Microsoft SSO login for users signing in with personal Microsoft accounts.
Users with personal, non-corporate Microsoft accounts may be unable to complete authorization and may see errors such as “Failed to get user info,” “Authorization_RequestDenied,” or “UnknownError.”
Our team is working on a fix. We will provide another update once the fix is ready or deployed.
Message: Service has been restored. In case you are still experiencing any issues, please contact our technical support.
Reported
4 months ago
2026-06-08 01:27 UTC
CLASSOUND is currently experiencing a partial outage affecting inbound call capabilities in certain regions of Germany. As a result, some incoming calls may not reach the PBX.
Our technical team is actively working to resolve the issue as quickly as possible.
CLASSOUND is currently experiencing a partial outage affecting inbound call capabilities in certain regions of Italy (+39). As a result, some incoming calls may not reach the PBX.
Our technical team is actively working to resolve the issue as quickly as possible.
Service has been restored. In case you are still experiencing any issues, please contact our technical support.
Reported
5 months ago
2026-05-20 15:27 UTC
We will be performing scheduled maintenance on Authorization Service on 23.05.2026 06:00-07:00 UTC timezone. During this time service might be temporarily unavailable.