Some systems are experiencing issues.

Update – PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619

Most cloud PBXs have now been updated with the patched PHP versions. A small number remain, and our team is handling them individually. No action is required from partners for cloud PBXs.

All Wildix cloud services remain fully operational.

On-premise PBXs without auto-upgrade enabled should be updated as soon as possible, if this hasn’t been done already.

Update – PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619

All Wildix cloud services have been updated with the patched PHP versions and are fully operational, including Legacy Kite, Legacy File Sharing, Zoho Integration Service and Wildix Integrations Hub. The rollout to cloud PBXs is in progress. No action is required from partners.

On-premise PBXs without auto-upgrade enabled should be updated as soon as possible, if this hasn’t been done already.

We will post a final update once the cloud PBX rollout is complete.

Update – PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619

On 21 October 2026, the PHP project disclosed two critical vulnerabilities in the PHP runtime, CVE-2026-109618 and CVE-2026-109619 (CVSS 4.0: 9.2). Both could allow remote code execution without authentication. PHP has released fixed versions 8.5.12, 8.4.27, 8.3.36 and 8.2.35. PHP’s advisory: https://www.php.net/archive/2026.php#2026-10-21-5

Wildix PBX

Supported PBX versions run on PHP 8.2 (WMS 6 and WMS 7 up to 7.08) and 8.4 (WMS 7.09 and later). Patched packages for on-premise PBXs are available in all Wildix repositories.

• Cloud PBXs: The update is being rolled out by Wildix. No action is required from partners. We will post an update here once the rollout is complete.

• On-premise PBXs with auto-upgrade enabled will receive the update automatically.

• On-premise PBXs without auto-upgrade must be updated manually as soon as possible.

• PBXs on versions older than WMS 6 must be upgraded to WMS 6 or WMS 7 as soon as possible.

Wildix services Our teams are applying the patched version across our infrastructure.

As a precaution, the following services have been taken offline until patching is complete:

•Legacy Kite •Legacy File Sharing •Zoho Integration Service •Wildix Integrations Hub

Other PBX features are not affected by this maintenance.

We will post further updates here as services are restored.

We are carrying out urgent security work following the disclosure of vulnerabilities affecting certain PHP-based services. As a precaution, access to some Wildix services may be temporarily unavailable while we apply protective measures and investigate potential exposure. We will post further updates here as work progresses and we can confirm the impact and recovery timelines.

For more information about this vulnerability, please refer to the CERT-EU security advisory: https://cert.europa.eu/publications/security-advisories/2026-018

Message: Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on Wizyconf on Saturday, 2026-06-20, 7:00 - 8:00 AM UTC time. During this time some services might be temporarily unavailable.

Service has been restored. In case you are still experiencing any issues, please contact our technical support

We are currently experiencing an outage affecting WhatsApp messages. The issue is under investigation. We will provide updates as soon as more information is available.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on STT and TTS services on 2026-06-20, 07:00 - 08:00 UTC. During this time some features might be temporarily unavailable.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We have identified an issue affecting Microsoft SSO login for users signing in with personal Microsoft accounts.

Users with personal, non-corporate Microsoft accounts may be unable to complete authorization and may see errors such as “Failed to get user info,” “Authorization_RequestDenied,” or “UnknownError.”

Our team is working on a fix. We will provide another update once the fix is ready or deployed.

Message: Service has been restored. In case you are still experiencing any issues, please contact our technical support.

CLASSOUND is currently experiencing a partial outage affecting inbound call capabilities in certain regions of Germany. As a result, some incoming calls may not reach the PBX.

Our technical team is actively working to resolve the issue as quickly as possible.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We are observing performance issues of Cloud Analytics service. Our teams are working on resolving it.

CLASSOUND service has been restored.

CLASSOUND is currently experiencing a partial outage affecting inbound call capabilities in certain regions of Italy (+39). As a result, some incoming calls may not reach the PBX.

Our technical team is actively working to resolve the issue as quickly as possible.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We’re currently experiencing degraded performance issues with SSL Certification Service. Our team is working to restore normal performance levels.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We’re currently experiencing degraded performance issues with SSL Certification Service. Our team is working to restore normal performance levels.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on Authorization Service on 23.05.2026 06:00-07:00 UTC timezone. During this time service might be temporarily unavailable.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We are currently experiencing performance issues with chats and presence.

The issue affecting PBX availability in the Paris region has been fully resolved.

During the incident, a subset of PBX instances experienced intermittent connectivity issues, which led to temporary unreachability.

Our team identified the root cause and implemented mitigation measures to restore stable operation. We are continuing to monitor the systems closely to ensure consistent performance.

We appreciate your patience while we worked to resolve this issue.

Some PBXs unreachable in Paris region.