All systems are operational.

The issue has been resolved, and all services are now fully operational. We apologize for any inconvenience caused and thank you for your patience.

We are currently facing difficulties retrieving data from WMP via the web interface. The PBX list fails to load, displaying the message: "A Database error has occurred. Please retry or contact us if the problem continues."
Our dedicated development team is actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and understanding.

We will be performing scheduled maintenance on Portal on Saturday, 2024-12-21, 08:00 - 10:00 AM UTC time. During this time service could be temporarily unavailable

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We are currently experiencing a partial outage affecting the Portal and Salesforce Partner Community. Users may encounter issues when attempting to create new orders through the Portal and Salesforce. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.

We’re currently experiencing degraded performance issues with Portal. Our team is working to restore normal performance levels.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We’re currently experiencing degraded performance issues with authorization service. Our team is working to restore normal performance levels. All users may be affected.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We’re experiencing a service outage with Cloud Analytics. Our team is currently working to restore the service. All users may be affected.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

The Portal maintenance is being extended. Our team is actively working on it and will provide an update once the work is completed.

We are extending the Portal maintenance until 11:00 AM UTC. During this period, the service may be temporarily unavailable.

We will be performing scheduled maintenance on Portal on Saturday, 2024-12-14, 08:00 - 10:00 AM UTC time. During this time service could be temporarily unavailable

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

One of CLASSOUND local lines is currently experiencing an outage with terminating inbound calls traffic to +33 dial codes numbers in France. Our technical team is actively working to resolve this issue as quickly as possible.

We have identified an issue following the recent upgrade where some PBXs are experiencing broken dialplan configurations. As a result, certain dialplan settings may not function properly.

Resolution: To resolve the issue on VM/HW PBXes, please resave any dialplan configuration via the WMS interface. This will correct the configuration and restore normal functionality. We apologize for any inconvenience caused and appreciate your understanding. If you have any questions or need assistance, please contact our support team. Thank you for your patience!

We will be performing scheduled maintenance on Kite on Monday, 2024-11-25, 07:00 - 07:15 AM UTC time. During this time service could be temporarily unavailable

We experienced a temporary service disruption today in the Milan region at 12:09 UTC . A configuration change briefly affected resource availability, but the issue was identified and resolved within 25 minutes. All services are now fully restored.

We observe connectivity issues with Cloud PBXs in Milan region. Our team is currently investigating.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We're currently experiencing degraded performance in Сloud Analytics in x-bees. These issues affect liveboards/answers content lists. Collaboration and separate dashboards are not affected.

Our team is working to restore normal performance. All users may be affected.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We are observing an increased error rate with Chat service. Our team is currently investigating.

We experienced a temporary service disruption today in the Frankfurt region at 9:48 UTC due to a security update. A configuration change briefly affected resource availability, but the issue was identified and resolved within 10 minutes. All services are now fully restored.