All systems are operational.

Access to web site restored. In case you are still experiencing any issues, please contact our technical support.

Dear Partners, We have ongoing issues with training.wildix.com web site and currently working on solving it. Sorry for the inconvenience.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on Namelookup service on 2021-07-20

Start time: 5:30 UTC

Expected completion time: 6:00 UTC

During this time service might be temporarily unavailable.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We’re currently experiencing degraded performance issues with the Recording service. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. Some recorders have been interrupted.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on Kite service on 2021-07-19

Start time: 13:00 UTC

Expected completion time: 13:05 UTC

During this time service might be temporarily unavailable.

Maintenance work has been successfully completed.

We will be performing scheduled maintenance on Wizyconf service on 2021-07-17

Start time: 7:00 UTC

Expected completion time: 8:00 UTC

During this time service might be temporarily unavailable.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on Kite services on 2021-07-15

Start time: 11:00 UTC

Expected completion time: 11:05 UTC

We are constantly working on improving the quality of our services.

Thank you for your understanding.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on Authorization service on 2021-07-14

Start time: 05:30 UTC

Expected completion time: 06:00 UTC

Issues with affected PBXs have been resolved.

We continue to work on the remaining PBXs that are still impaired as a result of this event, some of which may have experienced a reboot cycle.

We continue to work on some PBX that are experiencing connectivity issues. The majority of affected PBXs are back online now.

We are observing connectivity issues for some PBXs in a single Availability Zone in the Frankfurt region

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on WizyWebinar service on 2021-07-12

Start time: 20:30 UTC

Expected completion time: 20:59 UTC

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on Wizyconf service on 2021-07-10

Start time: 5:30 UTC

Expected completion time: 6:00 UTC

During this time service might be temporarily unavailable.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on File Sharing services on 2021-07-08

Start time: 20:30 UTC

Expected completion time: 21:00 UTC

During this time service might be temporarily unavailable.

We are constantly working on improving the quality of our services.

Thank you for your understanding.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on the PUSH service on 2021-07-07

Start time: 5:00 UTC

Expected completion time: 5:30 UTC

During this time service might be temporarily unavailable.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on the Namelookup service on 2021-07-06

Start time: 15:00 UTC

Expected completion time: 15:10 UTC

During this time service might be temporarily unavailable.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on the URL Preview service on 2021-07-06

Start time: 15:00 UTC

Expected completion time: 15:10 UTC

During this time service might be temporarily unavailable.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on PUSH service on 2021-07-06

Start time: 5:00 UTC

Expected completion time: 5:30 UTC

During this time service might be temporarily unavailable.

Service is operational.

We’re currently experiencing degraded performance issues with Push service. Our team is working to restore normal performance levels.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on PUSH service on 2021-07-05

Start time: 6:00 UTC

Expected completion time: 6:30 UTC

During this time service might be temporarily unavailable.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on Text-to-Speech services on 2021-07-02

Start time: 5:30 UTC

Expected completion time: 6:00 UTC

During this time service might be temporarily unavailable.

We are constantly working on improving the quality of our services.

Thank you for your understanding.

Tonight Wildix has performed assigning dynamic IP at all Cloud PBX. You may notice a short (less than 20 min) downtime of your PBX unless a static IP address allocation for the PBX has been setup through https://my.wildix.com. Sorry for the inconvenience caused.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We’re currently experiencing degraded performance issues with group chats. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on File Sharing services on 2021-06-30

Start time: 5:00 UTC

Expected completion time: 5:15 UTC

During this time service might be temporarily unavailable.

We are constantly working on improving the quality of our services.

Thank you for your understanding.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on Conference services on 2021-06-27

Start time: 7:00 UTC

Expected completion time: 9:00 UTC

During this time some services might be temporarily unavailable.

We are constantly working on improving the quality of our services.

Thank you for your understanding.

We experienced degraded performance issues with Conference services. Our team restored normal performance levels. We apologise for any inconvenience. In case you are still experiencing any issues, please contact our technical support.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

Dear Partners, we have ongoing issues with TTS (text-to-speech) service and currently working on solving it. Sorry for the inconvenience.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on Text-to-Speech and Speech-to-Text services on 2021-06-24

Start time: 5:30 UTC

Expected completion time: 6:00 UTC

During this time services will be temporarily unavailable.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on Conference service.

Start time: 07:00 UTC, 2021-06-20 Expected completion time: 08:00 UTC, 2021-06-20

During this time some services might be temporarily unavailable.

We are constantly working on improving the quality of our services.

Thank you for your understanding.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We’re currently experiencing degraded performance issues with Conference service. Our team is currently working to restore normal performance levels. We apologise for any inconvenience. USA and CA users may be affected.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We’re currently experiencing degraded performance issues with Wizyconf service. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We observe increased amount of incoming errors at Group chats. We are investigating issues. We will provide updates here soon.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

Dear Partners, We will be performing scheduled maintenance on our Helpdesk service. Start time: 05:00 UTC, 2021-06-15 Expected completion time: 05:30 UTC, 2021-06-15

We experienced connectivity issues to some of our services. The issue has been resolved and the services is operating normally.

Also some Cloud PBXs at Frankfurt region were restarted.

In case you are still experiencing any issues, please contact our technical support.

We have ongoing connectivity issues with some of the services. Our team is working on restoring. We apologize for any inconvenience. Some users may be affected.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

Dear Partners,

We will be performing scheduled maintenance on our File Sharing service.

Start time: 04:00 UTC, 2021-06-10

Expected completion time: 04:15 UTC, 2021-06-10

During this time service might be temporarily unavailable.

Service has been restored. In case you are still experiencing any issues, please contact our technical support

We’re currently experiencing degraded performance issues with Confluence service. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.

We’re currently experiencing degraded performance issues with Wildix services. Our team is working on restoring. We apologize for any inconvenience. Some users may be affected.

Service has been restored. In case you are still experiencing any issues, please contact our technical support.

We are investigating issues with Helpdesk and will provide updates here soon.

We had an issue when a majority of Cloud PBXs had nightly restarts the last few days. This issue has been identified and solved. It should not happen anymore after today's night unless you significantly change the number of licenses and your PBX will require resizing. Sorry for the inconvenience caused.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

Dear Partners,

We will be performing scheduled maintenance on our Namelookup service.

Start time: 10:00 UTC, 2021-06-01

Expected completion time: 10:15 UTC, 2021-06-01

During this time service might be temporarily unavailable.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

Dear Partners, We will be performing scheduled maintenance on our Helpdesk service. Start time: 05:00 UTC, 2021-06-01 Expected completion time: 05:30 UTC, 2021-06-01

During this time service might be temporarily unavailable.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

Dear Partners, We will be performing scheduled maintenance on our Phonebridge (Zoho integration) service. Start time: 16:00 UTC, 2021-05-31

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

Maintenance work has been successfully completed. In case you are still experiencing any issues, please contact our technical support.

We will be performing scheduled maintenance on our File Sharing service. During this time previously shared files might be temporarily unavailable.

Start time: 18:00 UTC, 2021-05-26

ETA: 2 hours

Maintenance works have been successfully completed.

We will be performing scheduled maintenance on our Wizyconf service. During this time video conferences might be temporarily unavailable.

Start time: 7:00 UTC, 2021-05-30

ETA: 2 hours