All systems are operational.

Real-time messaging and user presence status

Audio, video, and screen-sharing meeting rooms

WebRTC communication tool for external visitors

Wildix corporate websites (wildix.com, x-bees.com, x-hoppers.com)

Website to manage business operations (bewildix.com)

Legacy management platform (my.wildix.com)

Cloud based PBXs hosted by Wildix

The data aggregation and reporting engine that provides historical statistics on call volumes, and queue performance

Real-time active calls, conferences, chats, services (queues) monitoring

AI-powered intelligence platform that transforms customer conversations into actionable insights

Global routing for Wildix service domains

AI Chatbots

AI Voicebots

Wildix SIP trunk service

Storage of all company data (call and conference recordings, transcriptions, chat attachments, voicemails, etc.)

Central authentication layer, Single Sign-On (SSO), and identity management system used to access all Wildix platforms

Push and Emails notifications

AI-powered sales companion who enhances and automates real-time interactions across all Wildix platforms

Automatic provisioning for hardware devices

Secure access infrastructure for remote (HW/VM) PBX troubleshooting

SSL/TLS certificate renewal service for PBXs

Speech-to-Text transcription service

Text-to-Speech audio generation service

Middleware for Wildix-Zoho CRM synchronization

Video conference service

Multi-user chats service

Desktop screen-sharing

User geolocation status

WebRTC communication tool for external visitors. Service will become EOL 2026.12.31

Chat file sharing service

Chat URL preview service